Reference

janji33 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you create an account, check DANA or QRIS status, and move from mobile login to the lobby.

Account dataWallet detailsDevice choicesYour privacy requests

Explore Our Lobby Read FAQ

How Our Privacy Policy Applies

janji33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers information we receive when you open an account, complete phone verification, sign in, contact support, or use payment status features. We may handle your account identifier, contact details, verification records, device signals, session activity, and payment references from DANA, OVO, GoPay, QRIS,

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bank transfer, or virtual account. We use these details to provide account access, identify unusual sign-in activity, match a receipt to your account, and answer a data request. Access and eligibility depends on local law, and some processing may be limited where local law permits. We
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keep this policy available from the account and cashier paths so you can read it before sending a request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST HELP DIRECTLY

Privacy Support Beside Your Account

A clear contact route matters when your phone verification, wallet reference, or data request needs attention.

Account contact Open the support route from your account area and identify the profile detail connected to your Privacy Policy question, without sending your password or full wallet credentials.

Payment reference For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, share the receipt reference only; we use it to locate the relevant account record.

Access request Ask for a copy, correction, or eligible removal of your personal data through support. We may first confirm your phone or email ownership before responding.

DATA HANDLING DETAILS

What We Protect Across janji33

Privacy work is practical: we separate account details from payment references, limit internal access, and keep a record of requests so we can respond consistently.

Account records

We use your name or contact identifier, phone verification result, login history, and account settings to provide access and investigate sign-in issues. We do not need your password in a support message.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us match a cashier event to your profile. We treat the reference as account data, not as a public detail.

Cookies and devices

Cookies and device signals can keep a session consistent, remember selected settings, and help detect unusual access. You can manage browser permissions, though some account functions may then need another sign-in.

Security checks

Phone verification and sign-in checks help us confirm that an account request comes from you. If a device changes or activity appears unusual, we may ask for an additional account step.

Retention period

We retain records only for the period needed for account operation, security checks, dispute handling, and legal duties. The period can differ by record type and local law requirements.

Changes and contact

To update eligible profile details or ask how a record is used, contact us through the account support path. We may verify ownership before changing or releasing personal data.

Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the account, device, wallet, and contact questions you may have before opening an account. If your situation is not listed, use the support route in your account and mention the specific record or payment reference involved.

It covers account details, phone verification, device signals, cookies, session activity, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account use.

Phone verification helps us confirm account ownership before access or a privacy request is completed. It also supports sign-in checks when you move from a mobile device into the lobby.

Yes. It explains how we use payment references to match a cashier event with your account. We do not ask you to place passwords or full wallet credentials in a support message.

You can ask for an eligible copy through the account support route. Include the email or phone linked to your profile, and we may confirm ownership before releasing account records.

Send a correction request through support and identify the profile field that needs changing. We may ask for a phone or email confirmation so the request is connected to your account.

Retention depends on the record, its security or dispute purpose, and legal duties. Our Privacy Policy explains why different records may remain for different periods, subject to local law.

Cookies can keep your session and selected settings consistent on mobile or desktop. If you block them, you may need another sign-in and some account functions may not work as intended.

janji33 Privacy Policy for Your Account

Privacy Support Beside Your Account

What We Protect Across janji33

Account records

Payment references

Cookies and devices

Security checks

Retention period

Changes and contact

Privacy Policy Answers for Indonesia

01 What does the janji33 Privacy Policy cover?

02 Why does janji33 need my phone verification?

03 Does the Privacy Policy explain wallet data use?

04 Can I request a copy of my janji33 data?

05 How can I correct details covered by this Privacy Policy?

06 How long does janji33 keep my personal data?

07 Do cookies affect access to my account?

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